Policies And TOS | <br /> <b>Warning</b>: Use of undefined constant ‘name’ - assumed '‘name’' (this will throw an Error in a future version of PHP) in <b>/home/customer/www/footprintsmusic.ca/public_html/wp-content/themes/hamilton-music-school/header.php</b> on line <b>63</b><br /> Footprints Music Policies And TOS - Footprints Music | North Toronto & West Hamilton, ON


Policies And TOS

Our Responsibilities

  • To offer quality education with experienced and friendly staff.
  • To ensure students have the same time, day and teacher each week.
  • To allow our students to learn with/on quality, working instruments.
  • New! To provide a video or Zoom/virtual lesson in the event of any absence at any time.
  • To maintain a clean, comfortable and stress-free learning environment.
  • To provide digital materials for the lessons (Not books)
  • To provide at least 2 recitals per year (all family/friends welcome!).
  • To match the best teacher to the student based on experience, character, and goals.
  • To provide current information and opportunities outside of Footprints Music such as RCM or other musical pedagogy material and info, performance and/or competition opportunities.
  • To tailor individual lesson plans and goals specific to the student’s objectives.
  • To provide timely makeup lessons at the mutual convenience of our student and instructor.

Our Students’ and Parents’ Responsibilities

    • For students to try their best and play as often as possible
    • Payments are due on the first of the month and subject to a late fee of $35 after 25 days
    • All cancellations and rescheduling of lessons must be done through info@footprintsmusic.ca or current scheduling software, not directly with instructors. Extended absences or lateness may result in loss of time and/or instructor and are subject to cancellation fees.
    • To give 30 days notice to withdraw a student from lessons when paying month to month and accept that no refunds will be issued.
    • To accept that a Substitute instructor with the same or similar qualifications may be necessary from time to time.
    • To acknowledge that lessons are non-transferrable to siblings or other students  New! Lessons can be transferred to anyone!
    • To make up lessons of the year (September-May). Makeup lessons may not be available during the month of June and cannot be carried over to the next school year  New! Video make up lessons will be offered for any missed lessons unless the instructor cancels
    • To notify us if we cannot use photos and/or videos for promotional material or our website.
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